Welcome to PC Digital Secure. Customer satisfaction and transparency are our top priorities. This Cancellation & Refund Policy explains the conditions under which antivirus subscriptions and digital security services may be cancelled and when customers may qualify for a refund. By purchasing or subscribing to any product or service offered by PC Digital Secure, you agree to the terms outlined below.
Customers may cancel their antivirus subscription at any time by contacting the PC Digital Secure support team through our official website, email, or customer service channels. Cancelling a subscription will stop future automatic renewals; however, access to the antivirus software and related services will generally continue until the end of the current subscription period. No additional charges will be applied after a successful cancellation unless a new subscription is purchased.
Since antivirus software, license keys, and digital security services are delivered electronically and become accessible immediately after purchase, refunds are generally not available once the product has been activated, downloaded, registered, or used. However, refund requests may be considered in specific situations, including verified duplicate payments, billing errors, or technical issues that prevent successful activation due to a fault on the part of PC Digital Secure.
If you believe you qualify for a refund, please contact our customer support team within 7 days of your purchase. Include your order number, registered email address, payment receipt, and a brief explanation of the issue. Our team will carefully review your request and notify you of the outcome as quickly as possible.
Approved refunds will be issued through the original payment method used during the purchase. Depending on your bank, credit card provider, or payment gateway, the refund may take approximately 5–10 business days to appear in your account.
Customers are encouraged to review product specifications, compatibility requirements, subscription details, and pricing before completing a purchase. Providing accurate billing information and maintaining secure access to your account will help ensure a smooth purchasing experience.
PC Digital Secure reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Any changes will become effective immediately after being published on this page. Customers are encouraged to review this policy periodically to stay informed of any updates.
If you have any questions regarding cancellations, refunds, subscriptions, or billing, please contact the PC Digital Secure support team through our official website. We are committed to providing prompt assistance and ensuring a professional customer experience.